Warranty
Maurice Dante Warranty
We stand behind the quality of our products and offer a comprehensive 1-year warranty on all items. This warranty covers any manufacturing defects or functional issues that may arise during normal use within 365 days of purchase.
What's Covered:
- Manufacturing defects: Any malfunction or flaw resulting from the manufacturing process.
- Functional issues: Any problem that prevents the product from performing its intended function as advertised.
What's Not Covered:
- Normal wear and tear: This includes gradual degradation due to everyday use.
- Accidental damage: This includes damage caused by misuse, neglect, accidents, or improper use.
- Lost items: We unfortunately cannot replace lost items.
Making a Warranty Claim:
Simply reach out to our friendly customer support team on the contact page and provide your order ID and proof of purchase. We'll guide you through the process efficiently and strive to resolve your issue quickly.
What to Expect:
- Replacement: In most cases, we will replace your defective product with a brand new one of the same product and variant.
- Out-of-stock: If the specific variant or product is unavailable, we will offer you a gift card of equal value to use towards any future purchase.
- Return: You generally don't need to return the damaged product. We may request additional details in specific cases, which our team will communicate directly.
Additional Information:
For further details or special cases, please don't hesitate to contact us. We're committed to providing exceptional customer service and ensuring your satisfaction.