Yes, we proudly offer international shipping to cater to our customers worldwide. Please be aware that international deliveries may take longer than domestic ones due to customs procedures and varying shipping regulations.

We offer free shipping to the following countries - US, Canada, UK, Australia, New Zealand, Germany, France, Italy, Spain and Sweden.

Of course! Once your order is confirmed, you'll receive a tracking number via email. Simply use that tracking number to monitor the status of your delivery every step of the way. 

Rest assured; your handbag is in safe hands kindly allow a maximum of 1-3 business days for your tracking number to be updated after you receive your shipping confirmation email.

Due to our commitment to exclusive offerings, we roll out limited stocks. Keep an eye on our website www.mauricedante.com or subscribe to our Instagram @mauricedanteparis for updates on availability.  Secure your desired item as soon as it's in stock!

Making a claim is simple. Just contact our customer support team through the contact page https://mauricedante.com/pages/contact with your order ID and proof of purchase. We'll guide you through the process efficiently to resolve your issue promptly.

For more information, please read Maurice Dante Warranty page https://mauricedante.com/pages/warranty

Our delivery estimate for your orders ranges from 5 to 10 business days. Keep in mind that this estimate starts from the date your order is processed and could vary due to factors like your location, customs clearance, public holidays, or unexpected events.

We're here to help! For customer support, you have three convenient options:

• Email us at info@mauricedante.com
• Chat with us using the chat box on our website or
• Visit our dedicated Contact Us page at https://mauricedante.com/pages/contact 

You can contact us Monday to Friday, 9:00 AM to 5:00 PM EST, to assist you with any inquiries or concerns.

Unfortunately, we are unable to modify or cancel orders once they have been placed. However, in the event where your order has shipped, and you’re not satisfied please refer to our refund policy page https://mauricedante.com/policies/refund-policy for more information.

If you recently created an account, it may take some time for your order history to appear. If you still don't see your order after 24 hours, please contact our customer support team at info@mauricedante.com  for further assistance.

At Maurice Dante, we're committed to delivering an exceptional experience for you. If you receive a defective item, please contact us within 14 days at info@mauricedante.com and we'll guide you through the necessary steps. 

We may request photographic evidence of the damage or defect to facilitate the return process. Once approved, we will provide instructions on how to return the damaged or defective item, and we will gladly replace it for you.

Your order will typically process within 1-3 business days from the date of purchase. Once shipped, you will receive a confirmation email with tracking information.

The price you see at checkout is the final price you pay. We believe in transparency and want to make your shopping experience as straightforward as possible.

At Maurice Dante, we prioritize your satisfaction above all else. For easy returns or exchanges, please visit our refund policy page at https://mauricedante.com/policies/refund-policy

Please contact info@mauricedante.com immediately within 24 hours of placing the order, we cannot guarantee that we will be able to make necessary adjustments. 

All orders that have been shipped to an incorrect address will be the customer's responsibility. The customer will have to resubmit a new order. 

Maurice Dante is not liable for packages, or any additional fees incurred due to shipment to an incorrect address. 

Please NOTE items purchased on sale are not eligible for returns. All sale items are FINAL SALE and cannot be refunded, exchanged, or returned.

You will be refunded for the purchase price of the item(s) returned. Please note that shipping fees are non-refundable, and any return shipping costs will be the responsibility of the customer.

Sorry to hear we missed you. Once your package(s) are received and processed at our warehouse, we will try to contact you to reship the order, if we do not get an answer within the next 24 hours before reshipment, a refund will be issued. 

To avoid having the package returned to sender again, we encourage you to track your order very closely to make sure your availability matches the arrival date.

While it's rare, if you happen to receive an incorrect item in your order, please reach out to our customer support team at info@mauricedante.com within 24 hours.

Kindly provide your order number along with details of the incorrect item, including its name and number, we want to resolve issues with incorrect items immediately.

Prices are subject to change without notice. However, once you place an order, the price is locked in and will not change.

If your package is lost or delayed for unknown reasons, please contact our customer support info@mauricedante.com  for assistance. We will work with the shipping carrier to resolve the issue as quickly as possible.

We accept all major credit cards, including Visa, Mastercard, American Express, and Diners Club. 

Additionally, we offer convenient payment options such as Apple Pay, Discover, Metapay, Gpay, Paypal, and Venmo for a seamless checkout experience.

Currently, we do not offer personalization services for handbags. However, we're constantly exploring new ways to enhance our offerings and provide unique experiences for our customers. Be sure to subscribe to our Instagram @mauricedanteparis to stay updated on any future developments.

      If approved, the refund will be processed to your original method of payment within 7 days.

You will be refunded for the purchase price of the item(s) returned. Please note that shipping fees are non-refundable, and any return shipping costs will be the responsibility of the customer.